Pricing for customers outside North America

Orders from customers outside North America are processed by our UK office.

Pricing varies depending on what organisation you are from, what course you are ordering for and what format/product you pick. Accurate pricing information is displayed when you save a quote or place an order online but to help you estimate the cost of your order please view our standard pricing lists below. Please note that educational pricing is only applied when you are registered and confirmed as an educator.

As a non-profit organisation we price to cover our overheads so are not able to offer bulk discounts. However, a discount on standard prices is available to qualifying member organisations in developing countries. Member organisations pay less for electronic downloads than non-members. Find out more about becoming a member.

Cases, articles and book chapters (price per copy)

Electronic downloads & permission to reproduce Printed copies
Member price Non-member price
€4.35/£3.15 €5.25/£3.75 €6.45/£4.95
  • Our minimum order quantity for use in the classroom five copies per case.
  • Cases to be used on executive education courses are subject to the corporate price (paper copies: €9.70/£7.50, electronic copies: €7.95/£5.70) per copy.

Instructor materials

Electronic downloads Printed copies
Free €6.45/£4.95


  • Video on DVD: €75.25/£53.75
  • Video downloaded as an MP4: €45.15/£32.25

Multimedia and books

Multimedia items and books are individually priced, the accurate price will be displayed when you place your order online.

Handling and shipping

We know that you often need materials as quickly as possible so we offer a variety of shipping options to suit your requirements. View your shipping options


All customers in the UK, and customers in the EC that do not have a VAT number, must pay VAT on some items. Customers outside the EC are exempt from VAT. More information about VAT

Payment options

We provide a variety of payment options to suit all customers. View payment options

Terms of business

All orders placed with us are subject to our terms of business. View terms of business
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Need help with ordering?

Customer Services Team
If you have any questions about the ordering process, or an order you have already placed, please contact our friendly Customer Services Team:

UK office

t +44 (0)1234 750903

US office

t +1 781 239 5884