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The Case Centre Award winners

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Knowledge, Information and Communication Systems Management category

The winners of this category are the Knowledge, Information and Communication Systems Management cases that were used in the largest number of organisations across the globe in the preceding calendar year.

Knowledge, Information and Communication Systems Management

An award was made for the first time in the Knowledge, Information and Communication Systems Management category in 2005.

Find out more about the awards

About the awards and competitions

The Case Centre Awards and Competitions recognise worldwide excellence in case writing and teaching, and are considered the case community's annual 'Oscars'.

Awards

Our awards have been presented since 1991. We recognise those cases that have been used in the largest number of organisations across the globe in the past year. Cases that have been added to our collection in the past five years are eligible.

Competitions

Take part in our competitions and compete with the best case teachers and writers in the world.

Find out more

The winners

Click on a case title to view further details and, where available, an educator preview copy.

2023

Digital Transformation at Starbucks

Hadiya Faheem and Sanjib Dutta
ICFAI Business School (IBS)

Reference no. 922-0003-1

2022

Fintech and Finance Transformation: The Rise of Ant Financial Services

Rainny Shuyan Xie, Sia Siew Kien and Boon-Siong Neo
Nanyang Business School

Reference no. 917-0029-1

2021

Disney Enters Streaming Space: Can It Disrupt the Disruptor?

Syeda Maseeha Qumer and Debapratim Purkayastha
ICFAI Business School (IBS)

Reference no. 919-0004-1

2020

Big Data Strategy of Procter & Gamble: Turning Big Data into Big Value

Debapratim Purkayastha and Vinod Babu Koti
ICFAI Business School (IBS)

Reference no. 917-0009-1

2019

Amazon's Big Data Strategy

Debapratim Purkayastha and Adapa Srinivasa Rao
ICFAI Business School (IBS)

Reference no. 914-005-1

2018

Gillette's 'Shave India Movement': Razor Sharp Against the Stubble (A)

Srinivas K Reddy and Christopher Dula
Singapore Management University

Reference no. SMU-13-0017A

2017

Rewiring the Enterprise for Digital Innovation: The Case of DBS Bank

Sia Siew Kien, Christina Soh, Peter Weill and Yvonne Chong
Nanyang Business School, Nanyang Technological University

Reference no. 915-031-1

2016

Netflix: Leveraging Big Data to Predict Entertainment Hits

Debapratim Purkayastha and Tangirala Vijay Kumar
ICFAI Business School (IBS)

Reference no. 913-006-1

2015

Online Marketing at Big Skinny

Benjamin Edelman and Scott Duke Kominers
Harvard Business School

Reference no. 9-911-033

2014

Digital Marketing at Nike: From Communication to Dialogue

Debapratim Purkayastha and Adapa Srinivasa Rao
IBS Center for Management Research (IBS Hyderabad, IFHE University)

Reference no. 912-023-1

2013

M-Pesa (Kenya): Mobile Financial Services for the Financially Excluded in Society

Tawfik Jelassi and Stephanie Ludwig
ENPC School of International Management

Reference no. 911-012-1

2012

Offshoring and Innovation at Globalco: Negotiating a Win-win Strategy for the Outsourcing Relationship

Michael Barrett
Cambridge Judge Business School

Reference no. 908-024-1

2011

Knowledge Management Initiatives at IBM

Vivek Gupta, Indu Perepu and Sachin Govind
IBS Center for Management Research

Reference no. 909-018-1

2010

Apple's iPhone: Calling Europe or Europe Calling?

Sandra Sieber, Josep Valor and Jordan Mitchell
IESE Business School

Reference no. SI-0167-E

2009

Internet-Enabled Collaborative Store Ordering: Veropoulos Spar Retailer (A)

Theodoros Evgeniou
INSEAD
George Doukidis and Katerina Pramatari
Athens University of Economics and Business

Reference no. 905-033-1

2008

The EPC Network (I): Putting RFID into Action in the Retail Supply Chain

Michael Barrett and Karl Prince
Cambridge Judge Business School

Reference no. 906-006-1

2007

Kent County Council: Implementing IT for E-Government

Theodoros Evgeniou and Kishore Sengupta
INSEAD

Reference no. 904-006-1

2006

Implementation of the Balanced Scorecard as a Means of Corporate Learning: The Porsche Case

Jan Dominik Gunkel
WHU, Vallendar
Gilbert Probst
HEC, University of Geneva

Reference no. 903-030-1

2005

Knowledge Management at Siemens Spain

Rafael Andreu, America Grau, Emma Lara and Sandra Sieber
IESE Business School

Reference no. 903-012-1