The case of the missing woman

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"Think manager – think male" is the unspoken mantra that still pervades business education, says Lesley Symons in her recently published thesis, Where are the Women Leaders?

Female symbol - not equal to - male symbol

"My experience as a student at INSEAD first alerted me to this issue," says Lesley. "Although we had almost 50/50 women to men on my course, the cases for the eight modules all featured men in business except one, which was about a young MBA student doubting herself. My first female professor appeared on Module five."

Evidence

The evidence Lesley presents is hard to dispute. Basing her studies on The Case Centre’s award-winning cases over the past five years, Lesley found that of 53 award-winning and bestselling cases:

  • women are protagonists in seven of the 53 cases
  • of those seven, two were originally male but presented as women in the final versions
  • of the few female protagonists, all are depicted in traditionally ‘female’ sectors such as fashion, food or home-related
  • The lead writer of 46 of the 53 cases is male.

The Symons Test

Lesley adapted the Bechdel Test to analyse the cases. The Bechdel Test is used to measure the active presence of female characters in Hollywood films. The test is:

“One, it has to have at least two women in it, who, Two, talk to each other about, Three, something besides a man.”

Lesley renamed her version the Symons Test, with the rule being that a case: 

“(1) has to have one woman in it; (2) in a leadership position (the protagonist in this research); (3) who talks to another woman about the business”

Just three of the cases analysed by Lesley passed the Symons Test. An interactive graphic on Lesley’s Harvard Business Review blog post illustrates the point.

The three that pass the Symons Test are:

John Deighton
Harvard Business Publishing
Reference no. 9-508-047
This case won an award from The Case Centre in 2012 and has repeatedly featured in its annual bestselling cases list.
Timothy A Luehrman ; Heide Abelli
Harvard Business Publishing
Reference no. 4212
This case won an award from The Case Centre in 2013.
Kasra Ferdows (Georgetown University) ; Jose A.D. Machuca (Universidad de Sevilla) ; Michael Lewis (Warwick Business School)
Reference no. 603-002-1
This case won an award from The Case Centre in 2005 and has featured in its annual bestselling cases list each year since it was published.

Vital role

Lesley notes in her thesis that gender balance at middle and senior levels in organisations is currently a hot topic. The 2011 European Business School and European Commission Call to Action Report states that business schools have a vital role to play in shattering the glass ceiling. The report recommended that business schools could help by increasing men’s awareness of gender issues by revising teaching materials and using more cases about women leaders.

And in an unprecedented move earlier this year, Harvard Business School Dean, Nitin Nohria, apologised for how the school had treated women in the past. He told an alumni audience: "The school owed you better, and I promise it will be better." He also pledged to double the number of business case studies that feature a woman as the protagonist to 20% over the next five years.

Underlying messages

"Of course, the protagonist’s gender is not often critical to the outcome of a case," says Lesley. "However, this is about the underlying message that is given by not having female protagonists in cases: women are invisible. This is a form of second generation bias, where practices and patterns that appear gender neutral inadvertently benefit men while putting women at a disadvantage.

"Because women are invisible, this inadvertently communicates that they are not business leaders; there are no female role models and this unconsciously tells men and women that women don’t lead. It becomes the norm that leaders are always men.

"In most cultures, men and leadership are synonymous and the ideal leader is firm and decisive, while women are expected to be nice and caring. There is a mismatch between what society expects of women and what it expects of leaders. Research shows that when women are in male dominated environments, they can display leadership attribute that are 'male' in order to fit in and become 'invisible'. They are then deemed competent but less likeable than their male counterparts."

Lesley continues: "This leads women into a 'double bind': when women act like men to display the masculine characteristics and traits associated with leadership, they are not liked; but when they are softer, displaying stereotypical female traits, they are liked but not seen as competent.

"I believe that case studies should show a range of different attributes for leadership that encompasses both male and female attributes."

Mixed reactions

"The majority of reactions to my research have been really positive," says Lesley.

"It is seen as new and innovative. However, when speaking more deeply about the research, I generally received different reactions from women and men.Women have enthused and believe it’s a really important piece of research, although some have been upset by it because at the time of doing their MBA, they didn’t notice the lack of women in cases. Now it’s been highlighted, they feel embarrassed and a little ashamed they didn’t spot it earlier.

"Most men’s reactions have been quite different. Their first reaction was, why would I be looking at this? And secondly, does it matter? Comments have also been made that I might possibly have a problem with men, and at times, their initial comments were almost uniformly negative. But some men did agree that it was a great idea for research."

Addressing the issues

To address the issue Lesley suggests: "The first step is for business schools to understand the scale of the problem and the overall message they are giving to students across each individual programme studied.

"Business schools need to look at the totality of cases on each programme and rate them against the Symons Test (Harvard may be doing this). If they cannot do this through their systems, then a quick questionnaire to each professor about the cases used on their programmes and how they rate on the Symons Test would achieve this.

"Carrying out this exercise would give schools a rough idea of how big the issue is at their institution. At the same time, it would help to highlight the issue to professors."

"There needs to be a focus on getting more cases written that feature women in key leadership roles. Professors should be encouraged to write and use them; maybe this could be achieved through prize money or grants. Perhaps The Case Centre could introduce an award for the best case that features a woman protagonist/and or that’s gender balanced! It could also help by highlighting more cases that feature women. Institutions should follow Harvard’s example of specifying how many cases on each programme must feature a female protagonist."

Championing the cause

"Business school leaders, including deans, need to believe in this and have someone close to them championing and leading the cause (preferably male)," says Lesley.

"I also believe that organisations that run case competitions and awards, including The Case Centre, should actively ask case writers whether the protagonist in their case is female or male. Finally, business schools need to have a gender initiative to review and address the number of women on their boards and female professors teaching on their programmes."

About Lesley

Lesley is a Leadership Coach and Mentor. Her MA Thesis 2014, INSEAD Executive Masters in Coaching and Consulting for Change, was titled Where are the Women Leaders? Invisible Selves: Writing Women Leaders into Business School Case Papers. Lesley is committed to increasing the presence of women in business schools.

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