The Case Centre’s bestselling authors

Dana Hyde

Robert Steven Kaplan
Harvard Business School

"There must be a burning issue to explore and analyse; a complex person or organisation; and a willingness on the part of the subject to share information, so the case is not just a superficial story."

Cases are a great opportunity to learn. So, I try to pick issues and protagonists that I am passionate about learning more about. Before I write a case, I think about how I would teach the class, and then I think about what type of case I would like to write.

Essential for success

For a case to be successful, there must be a burning issue to explore and analyse; a complex person or organisation; and a willingness on the part of the subject to share information, so the case is not just a superficial story.

Personal favourites

I like all of the cases I’ve written, but I am particularly pleased with those that involve complex people who are agonising over issues and trying to understand themselves.

Most admired

There are many cases I admire, one being Rob Parson at Morgan Stanley which is about exactly that: complex people agonising over a difficult situation. 

View cases written by Robert

 
About the author

Robert Steven Kaplan is Martin Marshall Professor of Management Practice in Business Administration and Senior Associate Dean for External Relations at Harvard Business School. He is also Co-Chairman of the Draper Richards Kaplan Foundation, a global venture philanthropy firm, as well as Chairman and a founding partner of Indaba Capital Management LLC. He is the author of several case studies, articles and two recently published books: What You're Really Meant To Do: A Road Map for Reaching Your Unique Potential (Harvard Business Review Press, 2013) and What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential (Harvard Business Review Press, 2011)

Before joining Harvard Business School in September 2005, Robert served as Vice-Chairman of The Goldman Sachs Group, Inc. with oversight responsibility for the Investment Banking and Investment Management Divisions. He was also a member of the firm’s Management Committee and served as Co-Chairman of the firm’s Partnership Committee and Chairman of the Goldman Sachs Pine Street Leadership Programme.

Previously, Robert was appointed by the Governor of Kansas as a member of the Kansas Healthcare Policy Authority Board (2006-2010) and also served as a member of the Investors Advisory Committee on Financial Markets of the Federal Reserve Bank of New York. Robert is Chairman of the Investment Advisory Committee of Google Inc. and serves in an advisory capacity for a number of companies. Robert’s prizewinning cases include: Accounting Fraud at Worldcom, The Co-operative Bank and Classic Pen Company: Developing an ABC Model.

e rokaplan@hbs.edu

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