European Case Awards 2003

in association with Business Week


Overall winner

Lufthansa: The Challenge of Globalisation
Sumantra Ghoshal, Annette Gardner, Rebecca Hansen, Louise Marchant, Hanno Ronte, Indira Thambiah, London Business School
Ref no 396-142-1

Accounting Control & Business Environment

TAURUS and CREST, Failure and Success in Technology Project Management
Christopher H Head, Henley Management College
Ref no 101-003-1


The Mondex Case Study: The Development of an Electronic Purse - A Smart Card Used to Store Electronic Cash
Charles Baden-Fuller, Neil Tomkin, Cass Business School, City of London
Ref no 200-003-1

Human Resources Management

Managing Knowledge at Booz-Allen and Hamilton: Knowledge On-Line and Off
Charles Galunic, John Weeks, INSEAD
Ref no 499-020-1


sponsored by the Chartered Institute of Marketing
Designing Business Issues and Concerns

Jan Damsgaard, Jens Horluck, Aarhus University
Ref no 500-006-1

Policy and General Management

IKEA: Culture as Competitive Advantage
Michel Roger, Paul Grol, Christopher Schoch, CPA, Paris Chamber of Commerce
Ref no 398-173-1

Production and Operations Management

Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry
Nicolas Harle, Michael Pich, Ludo Van der Heyden, INSEAD
Ref no 602-010-1

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