The Case Centre’s bestselling authors 2015/2016

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Bestselling author 2015/16

John J. GabarroJohn J. Gabarro
UPS Foundation Professor of Human Resource Management, Emeritus
Harvard Business School

The cases

Cases Wolfgang Keller at Konigsbrau-Tak (A)
Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate Dmitri Brodsky, a talented and experienced commercial director, is not meeting his goals and is causing conflict with clients and other staff. Keller must decide what to do about this difficult employee.

Erik Peterson (A)
This case describes the problems facing a recent MBA graduate in his job as general manager of a mobile cellular company owned by a parent corporation. It raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be receiving little support.

Nicolas G. Hayek
With very few exceptions, established premium producers eventually begin to lose market share and profitability to new, dynamic competitors. These companies respond by focusing on their old success strategy without regard to changes in the marketplace. This is what happened to the Swiss watch industry, until Swatch CEO Nicolas G. Hayek turned it around.

Meet John

BiographyJohn’s research has focused on leadership, executive succession, professional service firms, and organisational change.He is the author or co-author of eight books including When Professionals Have to Lead with Thomas DeLong and Robert Lees (Harvard Business School Press, 2007), Breaking Through with David Thomas, which won the 2001 George Terry Prize, given by the Academy of Management for contribution to management theory and practice and The Dynamics of Taking Charge which won the New Perspectives in Leadership Award and was named one of the best business books of the year by the Wall Street Journal.John is also a recipient of the McKinsey Foundation Award and the Johnson Smith Knisely Foundation Award for research on executive leadership.

John has taught in Harvard's MBA, executive and doctoral programmes. He has also worked with a number of firms, including Credit Suisse,Ernst & Young, Ford Motor Co., Goldman Sachs, IBM, Morgan Stanley, and General Electric, where he served as lead consultant for GE Capital's workout initiative.

Key quote

“My favourite quote is short and simple: ‘The truth is always friendly.’ It is attributed to Fritz Roethlisberger who with Paul Lawrence and a handful of other scholars created the field of organisational behaviour as it is known today.”

~ John J. Gabarro


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