Top 40 Bestselling Case Authors 2018/19

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No. 11 Bestselling Case Author 2018/19

David A. GarvinDavid A. Garvin
Former C. Roland Christensen Professor of Business Administration
Harvard Business School


David's top bestselling cases

CasesCtrip: Scientifically Managing Travel Services
Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding and early growth, its expansion into multiple market segments including hotel reservations, air ticketing, leisure travel, and corporate travel, and the sources of its competitive advantage.

Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (A)
On 7 January 2002, Paul Levy became president and CEO of the Beth Israel Deaconess Medical Center (BIDMC) in Boston. Despite a national reputation for high quality teaching, research, and medical care, the BIDMC, with 1,200 physicians and annual revenues of $788 million, was on the verge of being sold to a for-profit chain.

Emerging Business Opportunities at IBM (A)
By June 2003, IBM had made significant progress in changing the way it managed new, emerging businesses. Describes the development of a separate management program at IBM designed to identify, fund, and shepherd new businesses through growth. Traces the history of the program, its evolution, and the current challenges senior management faces in scaling up the program.

Meet David

BiographyDavid A. Garvin was the C. Roland Christensen Professor of Business Administration at Harvard Business School. He joined the Business School faculty in 1979 and taught courses in leadership, general management, and operations in the MBA and Advanced Management programmes. He also taught in executive education programmes and consulted for over 50 organisations around the globe, including Gillette, L. L. Bean, 3M, Mitsubishi, Morgan Stanley, Mueller, and Novartis.

Professor Garvin's research interests lay in the areas of general management and strategic change. He was especially interested in business and management processes, organisational learning, and the design and leadership of large, complex organisations. He was also deeply interested in case method teaching. He was the author or co-author of ten books and a three-time winner of the McKinsey Award, given annually for the best article in Harvard Business Review. He has been cited in the New York Times, Wall Street JournalFinancial TimesLos Angeles TimesEconomistBusiness WeekFortune, and Fast Company.

David sadly passed away on 30 April 2017. Read our obituary.

Key quote

I can sum up the secret of my own case writing success in a single word: curiosity. I'm fascinated by the workings of organisations and the people who manage and lead them and tend to ask lots and lots of questions. It took me several years to harness that curiosity and attach it to a disciplined case development process, which I learned through a combination of apprenticeship and trial and error.

For me, the three main factors that are essential to writing a successful case are a core concept, framework, or theory that one can build the case around; a decision or question that lacks an easy, obvious right answer; and a compelling context, business, or set of characters that will draw students in.”

~ David A. Garvin


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