Our Classic Case Collection

Case Method and Specialist Management DisciplinesCase Method and Specialist Management Disciplines

The top ten classic cases in each subject category are listed alphabetically. Click on a case title to view further details and, where available, an inspection copy.

Case front page Benihana of Tokyo
W. Earl Sasser Jr and John Klug
Harvard Business Publishing
Ref 9-673-057
Case front page Commerce Bank
Frances X Frei and Corey Hajim
Harvard Business Publishing
Ref 9-603-080
Case front page Ellen Moore (A): Living and Working in Korea
Harry Lane, Chantell Nicholls and Gail Ellement
Ivey Publishing
Ref 9A97G029
Case front page Euro Disney: The First 100 Days
Leonard Schlesinger, G Loveman and Robert N Anthony
Harvard Business Publishing
Ref 9-693-013
Case front page Four Seasons Goes to Paris: '53 Properties, 24 Countries, 1 Philosophy'
Roger Hallowell, Carin-Isabel Knoop and David Bowen 
Harvard Business Publishing
Ref 9-803-069
Case front page JetBlue Airways: Starting from Scratch
Jody Hoffer Gittell and Charles A O'Reilly III
Harvard Business Publishing
Ref 9-803-069
Case front page Pilgrim Bank (A): Customer Profitability
Frances X Frei and Dennis Campbell
Harvard Business Publishing
Ref 9-602-104
Case front page Southwest Airlines: 1993 (A)
Roger Hallowell and James L Heskett
Harvard Business Publishing
Ref 9-694-023
Case front page The Ritz-Carlton Hotel Company
Sandra J Sucher and Stacy E McManus
Harvard Business Publishing
Ref 9-601-163
Case front page Zipcar: Influencing Customer Behavior
Frances X Frei and Hanna Rodriguez-Farrar
Harvard Business Publishing
Ref 9-605-054

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