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Published by:
Stanford Business School (2015)
Version:
16 June 2015
Length:
2 pages
Data source:
Field research

Abstract

This is part of a case series. The 2015 case 'Royal Bank of Canada: Transforming Managers (B)' details the success of the manager improvement pilot intervention program discussed in the companion case, 'Royal Bank of Canada: Transforming Managers (A).' Within one year, the division that ran the program, the Canadian Banking operations division, saw marked improvement in nearly all of the managers who participated in the program. Based on these results, the division continued to hone the intervention program details, and RBC expanded the program across the bank.

Topics

Human resources management; Banking; Transformation; Corporate culture; Compensation; Career advancement; Change management
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