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Published by:
INSEAD (2009)
6 pages
Data source:
Field research


This is the first of a three-case series. A French executive with Michelin is expatriated from Clermont Ferrand to South Carolina. Initially confident in his leadership skills, the protagonist learns quickly that many aspects of leading a team are quite different in the American environment. Although he ultimately succeeds, Chalon initially struggles to understand the different culture in which he is working and adapt his style accordingly.

Teaching and learning

This item is suitable for postgraduate and executive education courses.


Cross-cultural; Intercultural / inter-cultural; Multicultural / multi-cultural; Performance feedback; National culture; Leadership; Global leadership; International human resources

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