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Book chapter
Reference no. BEP1242
Published by:
Business Expert Press (2012)
Revision date:
Chapter from:
"Communication in Responsible Business: Strategies, Concepts, and Cases"
26 pages


This chapter is excerpted from ‘Communication in Responsible Business: Strategies, Concepts, and Cases'. Communication in Responsible Business sets the stage for social, environmental, and ethical business. These topics have risen to the forefront for many businesses and communication of them has become crucial to business success. This book offers an extensive toolbox of the most effective instruments for communicating social, environmental, and ethical business to a variety of stakeholders. Each chapter covers specific situations for communicating responsible business. We provide examples of social and cause-related marketing, sustainability reporting, issues-and crisis communication, the use of vision, mission statements and codes, and web-based stakeholder communication. The book gives practitioners hands-on concepts and actual illustrations. Chapter cases provide rich practical coverage and translate concepts to solutions for day-to-day business realities.


Corporate responsibility; Corporate sustainability; Business ethics; Marketing; Communication; Stakeholder management

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