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Published by:
Ivey Publishing (2015)
Revision date:
18 pages
Data source:
Field research


This case describes how General Electric has developed its China Technology Center over the past decade. The case also elaborates on the changing role of the China Technology Center in General Electric's global research and development strategy. In 2000, General Electric set up its China Technology Center in Shanghai after bringing its technologies and products to China. In the first few years, the focus of the China Technology Center was to build local engineering teams, learn about customer needs, determine successful marketing strategies, and to develop relationships with local suppliers in order to reduce costs. Over time, the China Technology Center developed its 'In China for China' strategy by adjusting its own products and designs to adapt to the local market, while still developing innovative technologies and products to address China's toughest challenges ' such as those encountered in the healthcare industry. This strategy was very successful; some innovations from the China Technology Center were used in other emerging markets as well as in US and European markets ' a process that is known as reverse innovation.


Research; Development; Emerging markets; China; General management/strategy; International; Entrepreneurship
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2016 - EFMD Case Writing Competition - category winner

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