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Published by:
Asia Centre for Social Entrepreneurship and Philanthropy, NUS (2016)
24 pages
Data source:
Field research


YMCA of Singapore is a volunteer-based Christian organisation that seeks to serve and impact all members of the community through it programmes, services and enterprises. One of its youth development programmes is University-YMCA (Uni-Y). Uni-Y has service clubs in the local universities. The aim of Uni-Y is to groom youths to be socially responsible as well as empowering them to be community champions with a passion to serve the community. To measure the success of Uni-Y, YMCA needs a performance measurement framework. This case seeks to adapt the balanced scorecard for use in the non-profit sector


Performance assessment for non-profits

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