Product details

Share this page:
Please find below the full details of the product you clicked a link to view.
Published by:
The Australia and New Zealand School of Government (ANZSOG) (2008)
5 pages
Data source:
Field research


This is the first of a two-case series. In 1989, just a few weeks before the fall of the Berlin Wall, Arthur Docters van Leeuwen was appointed Head of Binnenlandse Veiligheidsdienst (BVD) - the Dutch intelligence service. As communism continued to falter across the Soviet Union and Eastern Bloc, intelligence agencies faced an uncertain aftermath where Cold War rules no longer applied. In Holland, the BVD was stuck in old routines and paradigms, facing new competition and waning stakeholder support. When Docters took up his post, the government edict was far from ambiguous: the BVD must renew or die.


Leading public sector change; Change management; Implementation; Leadership; Managing people; Motivation; Political environment; Transformational change; Culture; Restructuring; Organisational culture; Review; Security; Reorganisation; Intelligence; Staff development; Behavioural change; Attitude change; Skill sets; Resistance to change; Silo mentality
Other setting(s):

Access this item
View our pricing guide
or to see prices.

Reviews & usage