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Technical note
Reference no. UVA-OM-1586
Published by:
Darden Business Publishing (2017)
7 December 2017
Revision date:
3 pages
Data source:
Published sources


This technical note outlines some basic concepts in operations management. This includes defining exactly what operations management is all about, explaining the key components of operations management, and understanding the types of decisions that are typically taken in operations management settings. The technical note is appropriate for an operations management course at the advanced undergraduate or graduate level.


Operations management; Foundations; Introduction to operations; Video; Manufacturing; Operations analysis; Operations strategy; Process analysis; Service management

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