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Published by:
London Business School (2018)
Version:
December 2018
Length:
10 pages
Data source:
Field research

Abstract

Launched in East Africa, M-KOPA is an innovative pay-as-you-go solar system that provides reliable energy to low-income households. To serve these customers profitably, M-KOPA's solution relies on digital innovation and the integrated adaptation of every element business model, including a new profit model akin to the data-driven platform models of the likes of Amazon and Tencent. The founders' challenge was how best to continue growing their for-profit business in the face of new competition, while staying true to M-KOPA's social mission and values.

Topics

Digital transformation; Data driven platform models; Machine-to-machine technologies; Social entrepreneurship; Shared value; Strategic innovation

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