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Case submission FAQs

Question mark post it notesOur handly list of FAQs is a great place to start if you have questions about submitting your case to us. 

See our FAQs designed to help you:

Before submission

Can I see sample cases?

Yes, you can buy personal or research copies of cases through our website.

Do you have any resources to help me write my case?

You can find a range of articles, books and videos about case writing on our website. You may also be interested in our case writing workshops.

What are the benefits of submitting?

Our authors tell us that the benefits of submitting are worldwide distribution, a quick and easy submission process, retention of copyright, publicity and royalties (for authors at our member organisations). You can read more about this here.

Does it cost anything so submit materials?

No, it’s free to submit your teaching materials to us!

Are all submitted cases accepted?

No, if a case does not meet our submission requirements it will be returned to the author with an explanation of why it has been rejected. The author can then address the issues we highlight and resubmit it.

Can The Case Centre recommend someone to peer review my case?

We currently are not able to recommend anyone to review your case. We suggest that you contact a colleague who uses cases and ask if they would provide some feedback to you.

Can The Case Centre proof/spell/grammar check my case?

We’re sorry but we currently don’t offer any proof-reading services for authors. We suggest that you explore whether your school has a department that might be able to help you.

I’m having problems formatting my documents, can The Case Centre help?

Yes, if you are having problems formatting your documents (e.g. you can’t rotate an essential landscape page, or our system tells you the file is incorrect or the media box size is wrong) please contact our Content Acquisition Management Team who will be happy to help.

Can I submit a teaching note for a case that someone else has written?

If you have used another writer’s case and created an alternative teaching note that covers a new and different way of teaching the case then you can submit it online for other teachers to use. Please note that we don’t accept ‘improved’ versions of an existing note.

Can I submit a translation of a case that someone else has written?

If you would like to translate a case, you will need permission to do so, find out how to request this here. Once you have received the necessary permission, translated the case, and if the original author agrees that you can, the translation can be submitted to us for distribution.

Do you accept fictional cases?

Yes, we accept all cases that meet our submission requirements.

Can you check my submission before I send it in?

We’re sorry but due to the large volume of submissions that we receive we are unable to check a submission before it is sent to us. Our submission requirements, and these FAQs, cover a range of topics to help you make sure your submission is ready to send to us. If your question isn’t answered in our resources, or you’re having trouble with the process of submitting, please do get in touch.

During submission

How do I remove a previously uploaded file from my submission so I can upload a different one?

Click the ‘choose file’ button and locate your new file. Once this is uploaded and you have clicked ‘continue’ on the page it will overwrite the old file.

When I try to upload a PDF of my teaching material to my submission I get an error (e.g. page 1 is not the correct size, page 2 has a media box that exceeds the page size). What does this mean?

This means that your PDF does not meet our size guidelines (A4). Click the ‘Click here to view tips on how to fix your PDF’ link that you’ll see by the error message on your submission for further guidance. If you have any further problems please get in touch with us.

What should I put in the learning objectives field?

A clear learning objective should state what the learner will be able to do at the end of the educational activity using the teaching material you are submitting. Learning objectives should be measurable and include an action verb that communicates the observable performance by the learner. See example learning objectives for this award-winning case (you must be logged in to see the learning objectives).

How can I improve the English in the teaching material I’m submitting?

We would advise that you have your teaching materials read and corrected by someone with a very high level of written English. In addition there are a variety of online resources that may help you:

I would like to submit a negotiation exercise/case – can I do this?

We are unable to accept exercises as standalone items. If you have a negotiation exercise you must first provide a standalone case that clearly outlines the managerial dilemma/situation, and provides some background information. Alternatively, you can submit a background note that provides comprehensive information about the companies/situation. The background note could also include the general instructions for all students. Then, you need to upload your instructions for the individual parties involved in the negotiation as either ‘exercise’ or ‘supplement’. These must be uploaded as separate products as this ensures students will only be able to read their party’s instructions in class.

When I wrote the case I’d like to submit I was visiting a different organisation to my main affiliation (e.g. visiting professor), who owns the copyright?

Copyright is usually owned by the organisation where you were working when you wrote the case, therefore this is the organisation you need to select when you submit it. We can only link copyright to one organisation, so if you were at multiple organisations when you wrote the items, please choose the one where you did most of the work. More information about copyright can be found in our submission requirements.

Can I submit a case which can be accessed for free?

Yes, of course! If you choose for your item to be distributed for free it will be added to our growing free case collection. Please specify that you’d like the item to be made available for free in the special instructions field during the submission process.

My submission was incorrect, what should I do?

If you accidentally sent your submission to us with incorrect information (e.g. missed a file, author name incorrect etc.) just let our Content Acquisition Management Team know and we’ll send it back to you so you can amend it.

How long will it take for my case to be available in The Case Centre’s database?

It can take up to 15 working days from correct submission to completion. We aim for less but it depends on the volume of submissions that our Content Acquisition Management Team are dealing with at the time. If we have to refer a submission back to the author for further work the process can often take longer.

How do I know what’s happening to my submission?

Once you have submitted your products you can go to your ‘ongoing submissions’ dashboard on our website. You’ll be able to see the status of your submission there.

The statuses are:

  • not yet submitted - you need to finish your submission and send it to us
  • pending - we have received your submission but have not begun processing it yet
  • being checked - we are checking your submission to ensure it meets our submission guidelines
  • requires attention - your submission requires attention, the reason(s) why will be detailed on the submission
  • processing - the submission has been checked and the products are being transferred to our database
  • complete - your products are available in our database
  • cancelled - you requested that we cancel your submission, or you have not sent your submission to us within the required timeline (ten weeks) despite our reminders
  • rejected - your submission has been rejected, we will advise you of the reason why.

Why does my case keep being sent back for different reasons each time?

If our team are unable to check your case fully the first time, for example if they cannot read it due to formatting issues, they will ask you to fix this before they check your case when it is re-submitted. Sometimes cases may be returned if fixing one issue then causes other issues which have not been noticed prior to submission, for example amending the margins could then cause errors in a table which then need to be corrected. Occasionally our team does miss things, we’re only human, and apologise if this is the case!

I’ve decided not to submit to The Case Centre, how do I cancel my submission?

If you decide that you don’t want to submit to us just let our Content Acquisition Management Team know and we’ll cancel your submission.

After submission is complete

Once my case is available on your website can I see if it is being used?

Yes! Simply login to our website, go to ‘My product portfolio’ (available in your account options) and ‘View my products’. You’ll be able to see all the items we distribute for you, along with sales and download data.

Does my teaching material get an ISSN or ISBN number?

No, ISSN and ISBN are for journals and books respectively. Your teaching material will be allocated one of our reference numbers. Once your item is live in our database you can find a link to it in your product portfolio that you can share with colleagues.

Can I use my cases for free after they’ve been made available on your website?

You can use your cases for free at the organisation that holds copyright. You can download an author’s copy from your product portfolio. If you’d like to use your case at a different organisation, that doesn’t hold copyright, you’ll need to order copies through our website.

What level students will use my case?

This varies. Most often cases are purchased for use on postgraduate programmes. However, lots are used on undergraduate and executive education programmes. Some cases are even used in high schools.

Can I edit or revise my case when it’s available on your website?

Yes, if you would like to edit or revise your case you can submit the updated files to us online.

How do I submit additional supplementary products for my case that is already available on your website?

If you create any additional supplementary items (e.g. a translation, a background note) for a case that you have already submitted you can send them to us here, supplying any different metadata (learning objectives, abstract topics etc.).

Does The Case Centre index its database elsewhere (e.g. Scopus, ISI, journals)?

No, our database is not indexed elsewhere, all materials we distribute can be found on our website.

Why did I not receive royalties for sales of my teaching materials that you distribute?

This could be due to one of the following reasons:
  1. Your organisation is not a member of The Case Centre so is not eligible for royalty payments.
  2. Royalty payments are made directly to our member organisations – it is up to each organisation to decide how they distribute them. Contact your membership representative (their details can be found on each of your product pages in your product portfolio) to find out more.
  3. Royalty payments are only made to membership organisations when they meet a minimum threshold of £100. Smaller totals are carried forward to subsequent years and payment made at the end of the year in which the minimum figure has been reached.
  4. You waived copyright for the item when you submitted it. This means that as you are an individual, rather than an organisation with membership of The Case Centre, you are not eligible for royalty payments on any sales.

Can I withdraw my case?

Items can be withdrawn from our catalogue at any time at the request of the author or authoring institution. We aim to withdraw the item within one working day of receiving the request. When an item is withdrawn its record is removed from the online database and all associated PDF files are deleted.

Can I submit my products elsewhere?

Yes, your distribution agreement with us is non-exclusive so you’re free to submit elsewhere too. You’ll need to check the terms of any other publishers as they may differ.

Still stuck?

I’m stuck – can I contact someone at The Case Centre?

Yes, our Content Acquisition Management Team are always happy to help. You can contact them on content@thecasecentre.org or +44 (0)1234 756401. 

My question isn't covered here - can you add it?

Yes, we'd love to hear if you have a question that isn't covered here. Please email your question to our Content Acquisition Management Team.

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Contact us

Contact us

If you have any queries about your online case submission please contact our dedicated Content Acquisition Management Team.

+44 (0)1234 756401