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The Case Centre Connect Issue 48, November 2020
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Dear colleague

Welcome to the November issue of Connect!

As we come towards the end of a year that has been dominated by COVID-19, we’ve selected four excellent cases that investigate different aspects of the pandemic.

First of all, Domino’s Pizza’s ‘contactless’ delivery initiative appears to be a masterstroke, as the company deals with the social distancing measures.

Next up, New Zealand Prime Minister Jacinda Ardern tackles her country’s response to COVID-19 with a popular leadership style.

In the final two cases, the mental health of health care providers (and the effect of COVID-19) and the overnight sensation of Zoom are looked at.

Elsewhere, we profile the launch of the first issue of Case Focus, and reflect on the key takeaways from our recent webinar: A Student Guide to Getting Started with Cases.

We’re also pleased to introduce Angela Lee as the latest ‘5 minutes with…’ participant. She discusses why she loves cases, and how to prepare for an online teaching class.

Stay safe and healthy!

The Case Centre team
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Webinar takeaways: a student guide to getting started with cases
Case Focus journal
Featured case - Domino’s Pizza: Business Continuity Strategy During the COVID-19 Pandemic Featured case - Jacinda Ardern – Leading New Zealand Through the COVID-19 Pandemic Featured case - The Impact of COVID on the Mental Health of Health Care Providers Zoom Video Communications: Eric Yuan’s Leadership During COVID-19
Domino’s Pizza: Business Continuity Strategy During the COVID-19 Pandemic
Debapratim Purkayastha, ICFAI Business School (IBS) and Hadiya Faheem, IBS Center for Management Research.		 Jacinda Ardern – Leading New Zealand Through the COVID-19 Pandemic
Jitesh Nair, IBS Center for Management Research.		 The Impact of COVID on the Mental Health of Health Care Providers
J. Corey Feist, University of Virginia Physicians Group and the University of Virginia Darden School of Business.		 Zoom Video Communications: Eric Yuan’s Leadership During COVID-19
Scott Duke Kominers, Christopher T. Stanton, Andy Wu and George Gonzalez, Harvard Business School.
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Case method events
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Calendar date: November-December Writing Effective Cases
Online workshop
Tutors: Martin Kupp and Urs Mueller
Calendar date: 1-3 December Successful Case Teaching: In-class and Online
Online workshop
Tutor: Angela Lee
Calendar date: 18 January An Introduction to Case Writing for Authors in the MEA Region
Free webinar
Presenters: Scott Andrews and Hazel Walker
23-23 Nov Customised workshops
Our expert-led case workshops can be customised to your exact requirements.
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It's a wrap

What they said...

Top tip

Why not try?
It's a wrap What they said... Top tip Why not try?

Watch back our webinar, A Student Guide to Getting Started with Cases, with case expert Scott Andrews. Watch here.

“The most beneficial part of the case method is that students are learning so much more than just the functional topic they believe they are studying.” – Ian Dunn, Ivey Business School. See more.

“Good cases go beyond the original issue that you want to illustrate, to more subtle discussions that open new perspectives that participants did not consider.” – Antonio Dávila, IESE Business School. Read more.

We’re exhibiting online at the upcoming 2020 DSI Annual Conference on 21-23 November 2020. Visit our virtual booth and find out more about The Case Centre and the case method. Find out more.
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Competition news…
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Deadline dates for your diary:

See the results for the following competitions:

Interested in entering a case writing competition?

Find a list of competitions and competitions for students.
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The Case Centre is the independent home of the case method. We are dedicated to advancing the case method worldwide, sharing knowledge, wisdom and experience to inspire and transform business education across the globe. We are a not-for-profit organisation and registered charity.

© The Case Centre, 2020