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Published by:
Ivey Publishing (2011)
Version:
2017-05-04
Revision date:
07-Jun-2017
Length:
15 pages
Data source:
Field research

Abstract

The case describes the selection of an information technology (IT) product to support the operations of 1-888-Junk-Van, a small waste-collection business. Marcus Kingo, the business owner, has five alternatives from which to choose: a database upgrade, contracting out development of a new software application, using Google Docs, using an online tool framed as Platform as a Service (PaaS), or implementing a small-business enterprise resource-planning (ERP) system. Each option presents strengths and weaknesses, and students are left to make a decision. The case exemplifies the IT deployment challenges faced by small companies.

Topics

Information technology; IT selection and evaluation; Small companies; Virtual business; Cloud Computing; Waste management; Information systems; Operations management; Entrepreneurship
Location:
Size:
Small
Other setting(s):
2009

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