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Authors:
Published by:
IMD (2012)
Version:
14.04.2014
Revision date:
12-Jul-2016
Length:
14 pages
Data source:
Field research

Abstract

Common Ground, which developed and managed affordable supportive housing, had been consistently hailed as one of the best-run non-profit organizations in the US. Yet, its spin-off organization - Community Solutions - was attracting the most attention. The case examines how the organization instigated changes both at the field level as well as inside the organization. Learning objectives: The process of innovation in the context of non-profit and how to uncover and to deliver unconventional services/offerings to a underserved segment of the population.

Topics

Organization change; New practices; Non-profit organization; Supportive housing; Social services
Location:
Size:
Non-profit organization, 3,000 employees
Other setting(s):
1990-2012

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Awards, prizes & competitions

2013 - EFMD Case Writing Competition - category winner

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