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Case
-
Reference no. IMD-3-0964
Compact case
Authors:
Published by:
IMD (2000)
Version:
26.01.2009
Length:
2 pages
Data source:
Field research

Abstract

This is the second of a two-case series (IMD-3-0963 and IMD-3-0964). The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner''s email about providing information for their British multinational client. Puzzled by the response to his email, Johannes takes his original email to two of his partners in adjoining offices and asks their opinion. They see nothing wrong and are as surprised as Johannes when he shows them Pablo Menendez''s reply. He wonders what to do now. There is a French translation available ''IMD-3-0964-FR''.

Topics

Cross-cultural relations; Cross-cultural communications; Email communications
Industry:
Other setting(s):
December 1999

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