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Published by:
Harvard Business Publishing (2018)
Version:
30 July 2018
Revision date:
29-Mar-2019
Length:
23 pages
Data source:
Field research

Abstract

This case describes the design and implementation of an IT-multi-sourcing strategy at a large global sportswear company, the adidas Group, which is headquartered in Germany. To help increase the benefits and reduce the risks of its sourcing arrangements, adidas carefully selected two tier-2 vendors to work with its primary tier-1 vendor, a large Indian outsourcing firm that it had worked with closely for over a decade. The management of the multi-sourcing arrangement is posing a number of challenges. The Chief Information Officer is considering a number of options to ensure the continued success of the multi-sourcing strategy, including restructuring the IT group, developing the skills of its staff, and starting a captive center.

Topics

Organizational structure; Information technology; Outsourcing
Location:
Size:
< USD50 million, large
Other setting(s):
1998-2012

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