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Book chapter
Reference no. 1019BC
Published by:
Harvard Business Publishing (2016)
2 August 2016
Revision date:
Chapter from:
"The Adventures of an IT Leader"
9 pages


IT has changed not only the way we work and conduct business, but also how we (and our customers) play, how we consume, and how we educate our next generations. And yet the IT phenomenon, so evident in the expenditures of every organization, has not yet achieved management attention equal to other areas, such as finance, marketing, operations, and human resources. The main problem according to the authors is the absence of systematic frameworks that are useful in actual practice. This epilogue presents a brief outline of seven categories for developing IT management systems and examines the IT manager as a business leader. This chapter is excerpted from 'The Adventures of an IT Leader'.


Information technology; CIO; IT management; Leading teams

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