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Published by:
Harvard Business Publishing (2017)
21 March 2017
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47 pages
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Core curriculum in organizational behavior is a series of readings that cover fundamental concepts in organizational behavior. Readings include videos and Interactive Illustrations to help master complex concepts. This reading combines conceptual frameworks and research-based knowledge to provide practical guidance about how to lead organization change. The essential reading outlines key choices leaders must make when managing a change and the common traps that can cause a change effort to fail. It is organized into four sections, each building on the last to provide a roadmap for change that is effectively tailored to the organization and the situation: 1) Diagnosis: Why is change needed?; 2) Design: What sort of change is called for?; 3) Delivery: How can change best be implemented? Who will most likely be affected? What skills and support do leaders need as they manage the process?; and 4) Evaluation: How can the impact of the change be assessed and measured?. The essential reading closes with a brief discussion of how new practices such as crowdsourcing, open innovation, and social media campaigns are speeding up change in many industries and altering change processes. The supplementary reading presents four real-world examples of organizational change in companies (Amazon, Lenovo,, and Boeing) and a brief overview of stakeholder analysis.


Change agenda; Change agents; Change management; Leadership; Organizational behavior; Organizational change; Radical change; Stakeholders; Top management and change

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