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Published by:
Institute for Management Development (IMD) (2020)
Version:
18.06.2020
Revision date:
27-Jul-2020
Length:
6 pages
Data source:
Field research

Abstract

This is part of a case series. Case B focuses on the year of transformation. In January 2018 Anna disrupted this narrative of success and told RDB it needed to transform. The case outlines the critical decisions and actions Anna initiated to steer the transformation, engage customers and staff and address concerns in the leadership team. Focusing on cultural transformation was a pre-requisite to prepare the company for digital transformation. The case provides the opportunity for participants to assess whether Anna succeeded in introducing transformation to an already successful business.

Topics

Organizational transformation; Leadership; Cultural change; Digital transformation; Authentic leadership; Woman; Women

Setting

The events covered by this item took place in April 2017 - October 2019.

Geographical setting

Region:
Europe
Country:
Belgium

Featured company

Company name:
Roche Holding
Employees:
51-200
Industry:
Health and medical services

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