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Authors:
Savitha Chilakamarri (National Institute of Construction Management and Research (NICMAR), Hyderabad); Prashanth Kumar Sreram (National Institute of Construction Management and Research (NICMAR), Hyderabad)
Published in:
2021
Version:
12-Jan-2021
Revision date:
16-Feb-2021
Length:
8 pages
Data source:
Generalised experience
Notes:
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Abstract

This paper presents the importance of soft skills for a project management professional with specific reference to the on-site management and communication in the construction sector. The paper uses case-study narration to illustrate how the lack of soft skills and an inability to understand the organizational hierarchy and processes involved in peer interaction can lead to potential conflict situations for a fresher who has just entered the industry. The possibilities of such conflicts increase when the reporting authority and the administrative authority happen to be different, as seen in large-scale construction companies involved in multiple projects. This paper would be of particular interest to construction management professionals for better management of their career and the administrative/ reporting authorities for better management of such recruits. This case has been made available free of charge.

Teaching and learning

This item is suitable for postgraduate and executive education courses.

Topics

Communicating in the workplace; Appraisal system; Soft skills development; Conflict management; Feedback at workplace; Efficiency and effectiveness

Setting

Geographical setting

Region:
Asia
Country:
India
Location:
Hyderabad

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