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Published by:
Graduate School of Management, St. Petersburg University (GSOM SPbU) (2010)
10 pages
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Field research


Rakurs, headquartered in St Petersburg, Russia, a leading company producing integrated, turnkey solutions for industrial automation and process control systems, referred to as Automated Systems for Managing Technological Processes (ASMTP), was founded in 1991, Rakurs later employed a staff of 150, and offered a full range of services including system design, development, hardware sourcing, integration and implementation, as well training and after-sale maintenance services. How could they make sure that the company invested in knowledge management the best way it could, or, in other words, manage the right knowledge with the help of the right instruments?


Russia; Knowledge management; Strategy; Organisational culture
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