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Case
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Reference no. 711-034-1
Published by: China Europe International Business School and INSEAD
Published in: 2011
Length: 6 pages
Data source: Field research

Abstract

Maxwell, an auditor sent by an european company to its supplier, a factory in Guangdong, to inspect the living condition of its workers, could not shake off the uneasy feeling that he had been fooled. Had there been something artificial about the smiles of the workers as they answered the questions? Were their replies just too perfect? Were impromptu visits the answer, giving them no time to hide anything?
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Abstract

Maxwell, an auditor sent by an european company to its supplier, a factory in Guangdong, to inspect the living condition of its workers, could not shake off the uneasy feeling that he had been fooled. Had there been something artificial about the smiles of the workers as they answered the questions? Were their replies just too perfect? Were impromptu visits the answer, giving them no time to hide anything?

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