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Case from journal
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Reference no. JIACS15-05-11
Authors: Bobby Medlin
Published by: Allied Business Academies
Published in: "Journal of the International Academy for Case Studies", 2009

Abstract

Students are provided with a management scenario describing a general manager’s request to the owner of a small business to change the HR management function within the firm. This change would involve either A - hiring a full time HR professional who would become part of the management team, B - outsourcing the entire HR function to another organization, or C - outsourcing selected portions of the HR function while keeping select areas inside the organization. Students are asked to review the scenario, evaluate each alternative, and make a recommendation to the owner of the firm. Within the evaluation of alternatives, students are also instructed to develop a job description and a job specification to support the recruiting/selection process that will occur if option A. is chosen; to offer a step by step process that should be followed if option B. is chosen; to identify and support areas that should/shouldn’t be outsourced if option C. is chosen. In addition, students are asked to evaluate any additional alternatives that would address the issue. Finally, students must make and support recommendations to the management of this organization. HR outsourcing statistics to supplement the class discussion is provided as an Appendix. The primary subject matter of this case concerns analyzing and evaluating a decision a small business must make concerning the management/administration of its human resource function. The case depicts a general manager’s concern that individual performance as well as organizational performance/effectiveness of a small business is beginning to suffer due to the human resource management demands that have become part of her position’s role in the firm. This case has a difficulty level of four. It is designed to be taught in one class hour and is expected to take approximately three hours of student preparation time.
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Abstract

Students are provided with a management scenario describing a general manager’s request to the owner of a small business to change the HR management function within the firm. This change would involve either A - hiring a full time HR professional who would become part of the management team, B - outsourcing the entire HR function to another organization, or C - outsourcing selected portions of the HR function while keeping select areas inside the organization. Students are asked to review the scenario, evaluate each alternative, and make a recommendation to the owner of the firm. Within the evaluation of alternatives, students are also instructed to develop a job description and a job specification to support the recruiting/selection process that will occur if option A. is chosen; to offer a step by step process that should be followed if option B. is chosen; to identify and support areas that should/shouldn’t be outsourced if option C. is chosen. In addition, students are asked to evaluate any additional alternatives that would address the issue. Finally, students must make and support recommendations to the management of this organization. HR outsourcing statistics to supplement the class discussion is provided as an Appendix. The primary subject matter of this case concerns analyzing and evaluating a decision a small business must make concerning the management/administration of its human resource function. The case depicts a general manager’s concern that individual performance as well as organizational performance/effectiveness of a small business is beginning to suffer due to the human resource management demands that have become part of her position’s role in the firm. This case has a difficulty level of four. It is designed to be taught in one class hour and is expected to take approximately three hours of student preparation time.

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Size:
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