Subject category:
Case Method and Specialist Management Disciplines
Published by:
Harvard Business Publishing
Version: 16 June 2006
Revision date: 03-May-2019
Length: 13 pages
Data source: Field research
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https://casecent.re/p/103577
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Abstract
This is a Portuguese version. The walk-in clinic for general outpatient care at a major university experiences complaints about excessive waiting times. The system is changed to provide for initial screening of arriving patients in order to route them to appropriate health care providers. The administrator of the clinic must appraise the new system and decide what further changes to make.
Location:
Industries:
Size:
USD2 million budget
Other setting(s):
1980
About
Abstract
This is a Portuguese version. The walk-in clinic for general outpatient care at a major university experiences complaints about excessive waiting times. The system is changed to provide for initial screening of arriving patients in order to route them to appropriate health care providers. The administrator of the clinic must appraise the new system and decide what further changes to make.
Settings
Location:
Industries:
Size:
USD2 million budget
Other setting(s):
1980