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Case from journal
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Reference no. JIACS16SI-01-14
Published by: Allied Business Academies
Published in: "Journal of the International Academy for Case Studies", 2010
Length: 10 pages
Data source: Published sources

Abstract

This case explores one of the most notorious data breaches of 2008 – a year which according to one report had more records compromised than the preceding four years combined. Students will learn how the data was stolen, how criminals used the stolen data to commit fraud, the security standards in place to protect data and the results of the lawsuits against Hannaford Brothers. The primary subject matter in this case is an in-depth look at one of the most well known data breach victims of 2008: the Hannaford Brothers grocery chain. This case can be used as a short case illustrating how an organization can become a data breach victim, the type of data criminals are interested in stealing, how they use stolen data to commit fraud and the possible legal consequences of allowing confidential information to be stolen. To facilitate a more in-depth analysis if desired, the case and discussion questions are grouped into the following dimensions: Credit card data and processes, Credit card fraud and Identity Theft, Technical details of how the criminals accomplished the data theft and the legal aspects of the lawsuits that resulted from the data breach. Any or all of these dimensions can be explored in more depth by either the entire class or different student groups. The basic case has a difficulty level of one or two and is suitable for a general undergraduate business course. With a deeper exploration of one or more of the above dimensions the case could be used to better understand criminal data theft and fraud in an upper-level accounting or finance course. More time spent on how the data was stolen would be appropriate for an information security course, particularly with an emphasis on information technology. It could also be used in a business law or issues course to explore the legal environment surrounding data breaches, customer notification and possible legal consequences of a data breach. The basic case is designed to be taught in three class hours and is expected to require three hours of preparation by students.
Industry:
Other setting(s):
2008

About

Abstract

This case explores one of the most notorious data breaches of 2008 – a year which according to one report had more records compromised than the preceding four years combined. Students will learn how the data was stolen, how criminals used the stolen data to commit fraud, the security standards in place to protect data and the results of the lawsuits against Hannaford Brothers. The primary subject matter in this case is an in-depth look at one of the most well known data breach victims of 2008: the Hannaford Brothers grocery chain. This case can be used as a short case illustrating how an organization can become a data breach victim, the type of data criminals are interested in stealing, how they use stolen data to commit fraud and the possible legal consequences of allowing confidential information to be stolen. To facilitate a more in-depth analysis if desired, the case and discussion questions are grouped into the following dimensions: Credit card data and processes, Credit card fraud and Identity Theft, Technical details of how the criminals accomplished the data theft and the legal aspects of the lawsuits that resulted from the data breach. Any or all of these dimensions can be explored in more depth by either the entire class or different student groups. The basic case has a difficulty level of one or two and is suitable for a general undergraduate business course. With a deeper exploration of one or more of the above dimensions the case could be used to better understand criminal data theft and fraud in an upper-level accounting or finance course. More time spent on how the data was stolen would be appropriate for an information security course, particularly with an emphasis on information technology. It could also be used in a business law or issues course to explore the legal environment surrounding data breaches, customer notification and possible legal consequences of a data breach. The basic case is designed to be taught in three class hours and is expected to require three hours of preparation by students.

Settings

Industry:
Other setting(s):
2008

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