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Reference no. 9-606-S33
Spanish language
Published by: Harvard Business Publishing
Originally published in: 2007
Version: 28 February 1990
Revision date: 03-May-2019
Length: 18 pages
Data source: Generalised experience

Abstract

This is a Spanish version. Describes the three distinct approaches to quality management represented by W Edwards Deming, Joseph Juran, and Philip B Crosby. Designed to introduce students to the elements of statistical quality control, structured approaches to quality improvement, and zero defects programs and to show them that there is more than one way to improve quality.

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Abstract

This is a Spanish version. Describes the three distinct approaches to quality management represented by W Edwards Deming, Joseph Juran, and Philip B Crosby. Designed to introduce students to the elements of statistical quality control, structured approaches to quality improvement, and zero defects programs and to show them that there is more than one way to improve quality.

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