Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2011

Abstract

With a decade of Balanced Scorecard implementation experience under his belt, one senior executive reflects on what worked best and why. Based on his very practical experience, he learned the wisdom of shifting his emphasis to focus more on the ‘soft’ side to achieve sustainable transformation. As many others have observed, ‘It's the soft stuff that's hard.’ Indeed, the mechanics of strategy execution can be taught in books (and is!). But it's the soft side of organizational transformation that requires a more thoughtful and context-sensitive approach. Learn how one savvy leader turned the situation on its head by using the mechanics of execution to effect change.

About

Abstract

With a decade of Balanced Scorecard implementation experience under his belt, one senior executive reflects on what worked best and why. Based on his very practical experience, he learned the wisdom of shifting his emphasis to focus more on the ‘soft’ side to achieve sustainable transformation. As many others have observed, ‘It's the soft stuff that's hard.’ Indeed, the mechanics of strategy execution can be taught in books (and is!). But it's the soft side of organizational transformation that requires a more thoughtful and context-sensitive approach. Learn how one savvy leader turned the situation on its head by using the mechanics of execution to effect change.

Related