Subject category:
Strategy and General Management
Published by:
International Institute for Management Development (IMD)
Version: 30.08.2018
Revision date: 8-Oct-2018
Length: 11 pages
Data source: Field research
Abstract
This is part of a case series. This first case about Nestle Continuous Excellence explores how in his first year as Nestle's Executive Vice President of Global Operations, Jose Lopez became convinced of the need for one approach to performance improvement, after seeing improvement initiatives at different company operations around the world. How would he get buy-in from the relevant influencers within the company, ie the technical heads who already had their own programs in place? Lopez planned a meeting at the Mirador hotel to do this.
About
Abstract
This is part of a case series. This first case about Nestle Continuous Excellence explores how in his first year as Nestle's Executive Vice President of Global Operations, Jose Lopez became convinced of the need for one approach to performance improvement, after seeing improvement initiatives at different company operations around the world. How would he get buy-in from the relevant influencers within the company, ie the technical heads who already had their own programs in place? Lopez planned a meeting at the Mirador hotel to do this.