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Compact case
Published by: Darden Business Publishing
Originally published in: 1989
Version: April 1994
Length: 4 pages
Data source: Field research

Abstract

The manager of the bank''s proof department has to decide how many part-time hours to schedule for the upcoming week. To do this, he must develop a forecast of the number of checks to be processed based on historical data, and then he must take into account the costs of under, overscheduling hours. The case is used to introduce exponential smoothing.
Location:
Industry:
Size:
USD3.5 billion in assets
Other setting(s):
1979

About

Abstract

The manager of the bank''s proof department has to decide how many part-time hours to schedule for the upcoming week. To do this, he must develop a forecast of the number of checks to be processed based on historical data, and then he must take into account the costs of under, overscheduling hours. The case is used to introduce exponential smoothing.

Settings

Location:
Industry:
Size:
USD3.5 billion in assets
Other setting(s):
1979

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