Subject category:
Production and Operations Management
Published by:
Darden Business Publishing
Version: April 1994
Length: 4 pages
Data source: Field research
Abstract
The manager of the bank''s proof department has to decide how many part-time hours to schedule for the upcoming week. To do this, he must develop a forecast of the number of checks to be processed based on historical data, and then he must take into account the costs of under, overscheduling hours. The case is used to introduce exponential smoothing.
Location:
Industry:
Size:
USD3.5 billion in assets
Other setting(s):
1979
About
Abstract
The manager of the bank''s proof department has to decide how many part-time hours to schedule for the upcoming week. To do this, he must develop a forecast of the number of checks to be processed based on historical data, and then he must take into account the costs of under, overscheduling hours. The case is used to introduce exponential smoothing.
Settings
Location:
Industry:
Size:
USD3.5 billion in assets
Other setting(s):
1979