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Prize winner
Authors: Howard Yu
Published by: Institute for Management Development (IMD)
Originally published in: 2012
Version: 14.04.2014
Revision date: 12-Jul-2016
Length: 14 pages
Data source: Field research

Abstract

Common Ground, which developed and managed affordable supportive housing, had been consistently hailed as one of the best-run non-profit organizations in the US. Yet, its spin-off organization - Community Solutions - was attracting the most attention. The case examines how the organization instigated changes both at the field level as well as inside the organization. Learning objectives: The process of innovation in the context of non-profit and how to uncover and to deliver unconventional services/offerings to a underserved segment of the population.
Location:
Size:
Non-profit organization, 3,000 employees
Other setting(s):
1990-2012

About

Abstract

Common Ground, which developed and managed affordable supportive housing, had been consistently hailed as one of the best-run non-profit organizations in the US. Yet, its spin-off organization - Community Solutions - was attracting the most attention. The case examines how the organization instigated changes both at the field level as well as inside the organization. Learning objectives: The process of innovation in the context of non-profit and how to uncover and to deliver unconventional services/offerings to a underserved segment of the population.

Settings

Location:
Size:
Non-profit organization, 3,000 employees
Other setting(s):
1990-2012

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