Product details

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Published by: International Institute for Management Development (IMD)
Originally published in: 2000
Version: 13.11.2003
Length: 18 pages
Data source: Published sources

Abstract

This case focuses on 'what' Samsung Electronics did to build its technological capabilities and achieve outstanding quality of products. This case is the continuation of the (A) and (B) cases; however, it can be used as a stand-alone case. Thus, this case can be used in two ways. The first is to be used to look at Samsung Electronics after cases (A) and (B). The second way is to be used to look at how Samsung Electronics managed its technological knowledge and quality. This case is written from Samsung's point of view and raises issues regarding its strategy on managing technological knowledge and quality.
Industry:
Size:
40,000 employees
Other setting(s):
1983-1999

About

Abstract

This case focuses on 'what' Samsung Electronics did to build its technological capabilities and achieve outstanding quality of products. This case is the continuation of the (A) and (B) cases; however, it can be used as a stand-alone case. Thus, this case can be used in two ways. The first is to be used to look at Samsung Electronics after cases (A) and (B). The second way is to be used to look at how Samsung Electronics managed its technological knowledge and quality. This case is written from Samsung's point of view and raises issues regarding its strategy on managing technological knowledge and quality.

Settings

Industry:
Size:
40,000 employees
Other setting(s):
1983-1999

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