Subject category:
Marketing
Published by:
INSEAD
Version: 02.2016
Revision date: 25-Feb-2016
Abstract
Yue Sai is L'Oreal's troubled Chinese luxury brand. Alexis Perakis-Valat, the new CEO of L'Oreal China, has made it a point of honor to turn the brand around. He has asked Stephane Wilmet, the brand's new general manager, to come up with a turnaround plan that will restore L'Oreal's reputation in China as the world's best cosmetic marketer. Stephane Wilmet and Ronnie Liang, Yue Sai's marketing director, must reconsider everything from Yue Sai's value proposition down to its media, price, product, and distribution strategies.
Teaching and learning
This item is suitable for undergraduate, postgraduate and executive education courses.Time period
The events covered by this case took place in 2011.Geographical setting
Region:
Asia
Country:
China
Featured company
L'Oréal
Industry:
Cosmetics
Featured protagonists
- Stephane Wilmet (female), General Manager
- Ronnie Liang (male), Marketing Director
About
Abstract
Yue Sai is L'Oreal's troubled Chinese luxury brand. Alexis Perakis-Valat, the new CEO of L'Oreal China, has made it a point of honor to turn the brand around. He has asked Stephane Wilmet, the brand's new general manager, to come up with a turnaround plan that will restore L'Oreal's reputation in China as the world's best cosmetic marketer. Stephane Wilmet and Ronnie Liang, Yue Sai's marketing director, must reconsider everything from Yue Sai's value proposition down to its media, price, product, and distribution strategies.
Teaching and learning
This item is suitable for undergraduate, postgraduate and executive education courses.Settings
Time period
The events covered by this case took place in 2011.Geographical setting
Region:
Asia
Country:
China
Featured company
L'Oréal
Industry:
Cosmetics
Featured protagonists
- Stephane Wilmet (female), General Manager
- Ronnie Liang (male), Marketing Director