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Published by: Institute for Management Development (IMD)
Published in: 2004
Length: 12 minutes
Data source: Field research
Notes: File size 532.6MB. Click for more information.

Abstract

The is one of four videos available to accompany the case. This video focuses primarily on Brad Anderson's leadership style. He describes the change process within Best Buy to make it more customer- centric and his own role in it. He also explains why he chose a strength- based approach to staffing the new organisation over the more typical competence based approach.
Size:
USD24 billion in sales
Other setting(s):
March 2004

About

Abstract

The is one of four videos available to accompany the case. This video focuses primarily on Brad Anderson's leadership style. He describes the change process within Best Buy to make it more customer- centric and his own role in it. He also explains why he chose a strength- based approach to staffing the new organisation over the more typical competence based approach.

Settings

Size:
USD24 billion in sales
Other setting(s):
March 2004

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