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Management article
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Reference no. F1307Z
Published by: Harvard Business Publishing
Published in: "Harvard Business Review - Forethought", 2013
Length: 3 pages
Notes: To maximise their effectiveness, colour items should be printed in colour.

Abstract

'Showrooming' - a phenomenon whereby shoppers visit stores to examine merchandise in person before buying the items online - is viewed as a huge threat to brick-and-mortar retailing. But instead of feeling threatened by showrooming, retailers should study their customers' paths to purchase and use the insights gained to hone their online marketing efforts. This Vision Statement illustrates the typical paths by which Pinterest users use the web to make purchases.
Industry:

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Abstract

'Showrooming' - a phenomenon whereby shoppers visit stores to examine merchandise in person before buying the items online - is viewed as a huge threat to brick-and-mortar retailing. But instead of feeling threatened by showrooming, retailers should study their customers' paths to purchase and use the insights gained to hone their online marketing efforts. This Vision Statement illustrates the typical paths by which Pinterest users use the web to make purchases.

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