Subject category:
Human Resource Management / Organisational Behaviour
Published by:
International Institute for Management Development (IMD)
Version: 23.06.2003
Abstract
Matthew Lewis was the successor to John Lewis, who is the founder and Chief Executive Officer of Lewis Family Enterprise (LFE). After his first year working at LFE, Matthew approached John with a proposal for a business process re- engineering project. After John refused to implement the project, Matthew wondered whether his father would ever accept him as successor to the company, and what his opportunities might have been at a rival firm.
About
Abstract
Matthew Lewis was the successor to John Lewis, who is the founder and Chief Executive Officer of Lewis Family Enterprise (LFE). After his first year working at LFE, Matthew approached John with a proposal for a business process re- engineering project. After John refused to implement the project, Matthew wondered whether his father would ever accept him as successor to the company, and what his opportunities might have been at a rival firm.