Product details

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Published by: International Institute for Management Development (IMD)
Originally published in: 2001
Version: 11.11.2003
Length: 14 pages
Data source: Field research

Abstract

The case concentrates on managing the outsourcing relationship after the deal has been done. The key ideas relate to how the two have taken a long-term view to manage the relationship and how the common view and shared values are a key success factor in this type of partnership. This case can be used to teach outsourcing issues, partnership management and also supply chain management. The case is also a good introduction to the challenges of the Electronic Manufacturing Service (EMS) industry. The case is set in the telecommunications industry in China, demonstrating additionally some specific challenges for Western companies operating in this region.
Industry:
Size:
EUR13 billion in 1999
Other setting(s):
September 2000

About

Abstract

The case concentrates on managing the outsourcing relationship after the deal has been done. The key ideas relate to how the two have taken a long-term view to manage the relationship and how the common view and shared values are a key success factor in this type of partnership. This case can be used to teach outsourcing issues, partnership management and also supply chain management. The case is also a good introduction to the challenges of the Electronic Manufacturing Service (EMS) industry. The case is set in the telecommunications industry in China, demonstrating additionally some specific challenges for Western companies operating in this region.

Settings

Industry:
Size:
EUR13 billion in 1999
Other setting(s):
September 2000

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