Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 17.12.2003
Length: 2 pages
Data source: Field research
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Abstract
This is the second in a two-case series (IMD-6-0251 and IMD-6-0252). This is a short follow-up to the (A) case and should be used together with it. The case relates the story from July 2001 to July 2002, illustrating the complications encountered in finalising the outsourcing agreement. It summarises Derek Gray''s personal learning points and reflections on the outsourcing decision. The case invites participants to think about the implementation challenges for the following year and how to measure the success of the outsourcing.
Location:
Industry:
Size:
USD49 billion
Other setting(s):
July 2002
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 08.09.2004
Length: 30 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 13.08.2004
Length: 6 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 13.08.2004
Length: 2 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 17.12.2003
Length: 11 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 11.12.2007
Length: 3 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD)); Carlos Cordon (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Length: 8 minutes
Data source: Field research
Notes: File size 5GB. Click for more information.
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Length: 10 minutes
Data source: Field research
Notes: File size 508.6MB. Click for more information.
Subject category:
Production and Operations Management
Authors:
Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD)); Carlos Cordon (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Length: 16 minutes
Data source: Field research
Notes: File size 871.5MB. Click for more information.
About
Abstract
This is the second in a two-case series (IMD-6-0251 and IMD-6-0252). This is a short follow-up to the (A) case and should be used together with it. The case relates the story from July 2001 to July 2002, illustrating the complications encountered in finalising the outsourcing agreement. It summarises Derek Gray''s personal learning points and reflections on the outsourcing decision. The case invites participants to think about the implementation challenges for the following year and how to measure the success of the outsourcing.
Settings
Location:
Industry:
Size:
USD49 billion
Other setting(s):
July 2002
Related
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 08.09.2004
Length: 30 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 13.08.2004
Length: 6 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 13.08.2004
Length: 2 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 17.12.2003
Length: 11 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Version: 11.12.2007
Length: 3 pages
Data source: Field research
Subject category:
Production and Operations Management
Authors:
Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD)); Carlos Cordon (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Length: 8 minutes
Data source: Field research
Notes: File size 5GB. Click for more information.
Subject category:
Production and Operations Management
Authors:
Carlos Cordon (International Institute for Management Development (IMD)); Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Length: 10 minutes
Data source: Field research
Notes: File size 508.6MB. Click for more information.
Subject category:
Production and Operations Management
Authors:
Ralf W Seifert (International Institute for Management Development (IMD)); Thomas E Vollmann (International Institute for Management Development (IMD)); Petri Lehtivaara (International Institute for Management Development (IMD)); Carlos Cordon (International Institute for Management Development (IMD))
Published by:
International Institute for Management Development (IMD)
Length: 16 minutes
Data source: Field research
Notes: File size 871.5MB. Click for more information.
Awards, prizes & competitions
2003 -
EFMD Case Writing Competition
- category winner