Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.

Abstract

This is part of a case series. This is an abridged version. This case is a short follow-up to the (A) case and should be used together with it. The case relates the story from July 2001 to July 2002, illustrating the complications encountered in finalising the outsourcing agreement. It summarises Derek Gray's personal learning points and reflections on the outsourcing decision. The case invites participants to think about the implementation challenges for the following year and how to measure the success of the outsourcing.
Industry:
Size:
Hewlett-Packard USD49 billion
Other setting(s):
July 2002

About

Abstract

This is part of a case series. This is an abridged version. This case is a short follow-up to the (A) case and should be used together with it. The case relates the story from July 2001 to July 2002, illustrating the complications encountered in finalising the outsourcing agreement. It summarises Derek Gray's personal learning points and reflections on the outsourcing decision. The case invites participants to think about the implementation challenges for the following year and how to measure the success of the outsourcing.

Settings

Industry:
Size:
Hewlett-Packard USD49 billion
Other setting(s):
July 2002

Related