Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Compact case
Case
-
Reference no. IMD-3-0964
Authors: Joe DiStefano
Published by: International Institute for Management Development (IMD)
Originally published in: 2000
Version: 26.01.2009
Length: 2 pages
Data source: Field research

Abstract

This is the second of a two-case series (IMD-3-0963 and IMD-3-0964). The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner''s email about providing information for their British multinational client. Puzzled by the response to his email, Johannes takes his original email to two of his partners in adjoining offices and asks their opinion. They see nothing wrong and are as surprised as Johannes when he shows them Pablo Menendez''s reply. He wonders what to do now. There is a French translation available ''IMD-3-0964-FR''.
Industry:
Other setting(s):
December 1999

About

Abstract

This is the second of a two-case series (IMD-3-0963 and IMD-3-0964). The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner''s email about providing information for their British multinational client. Puzzled by the response to his email, Johannes takes his original email to two of his partners in adjoining offices and asks their opinion. They see nothing wrong and are as surprised as Johannes when he shows them Pablo Menendez''s reply. He wonders what to do now. There is a French translation available ''IMD-3-0964-FR''.

Settings

Industry:
Other setting(s):
December 1999

Related