Product details

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Case
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Reference no. IMD-6-0219
Published by: Institute for Management Development (IMD)
Originally published in: 2000
Version: 25.08.2003
Length: 11 pages
Data source: Field research

Abstract

This is part of a case series. A department of Dutch telecom operator, KPN has developed a product in e-voting. This is a tool, which could be used in elections to make it easier for individuals to vote either via telephone or the Internet. This concept, HomeQuest, has been experimented in a couple of smaller elections in the Netherlands. In general, it was acknowledged that electronic voting had some potential and might increase the turnout in elections. Now the question is whether the concept has enough business potential to be promoted by KPN and what should be done within a large organisation to make it a success. A video is available to accompany the case series.
Location:
Industry:
Size:
Revenues EUR9 billion (1999)
Other setting(s):
2000

About

Abstract

This is part of a case series. A department of Dutch telecom operator, KPN has developed a product in e-voting. This is a tool, which could be used in elections to make it easier for individuals to vote either via telephone or the Internet. This concept, HomeQuest, has been experimented in a couple of smaller elections in the Netherlands. In general, it was acknowledged that electronic voting had some potential and might increase the turnout in elections. Now the question is whether the concept has enough business potential to be promoted by KPN and what should be done within a large organisation to make it a success. A video is available to accompany the case series.

Settings

Location:
Industry:
Size:
Revenues EUR9 billion (1999)
Other setting(s):
2000

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