Product details

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Subject category: Marketing
Published by: London Business School
Originally published in: 2013
Version: October 2013
Length: 15 pages
Data source: Field research

Abstract

The Nokia Siemens Networks (NSN) case illustrates how the new merged brand was conveyed to its employees internally, via employee branding. It highlights the associated opportunities and challenges of aligning external customer-facing branding efforts led by marketing with internal branding efforts led by Human Resources (HR), which have traditionally focussed on employer branding rather than employee branding. Employer branding is aimed at attracting and retaining employees in the proverbial war for talent, whereas employee branding is aimed at engaging and enabling employees to deliver the brand positioning to customers.
Location:
Industry:
Size:
EUR17 billion
Other setting(s):
2006-2009

About

Abstract

The Nokia Siemens Networks (NSN) case illustrates how the new merged brand was conveyed to its employees internally, via employee branding. It highlights the associated opportunities and challenges of aligning external customer-facing branding efforts led by marketing with internal branding efforts led by Human Resources (HR), which have traditionally focussed on employer branding rather than employee branding. Employer branding is aimed at attracting and retaining employees in the proverbial war for talent, whereas employee branding is aimed at engaging and enabling employees to deliver the brand positioning to customers.

Settings

Location:
Industry:
Size:
EUR17 billion
Other setting(s):
2006-2009

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