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Tigers Club International was one of the world’s largest non-government club organisations with around 23 lakh members, 43,000 local clubs spread across 189 countries. It had started in USA with an objective to serve the community and to improve the quality of life of fellow citizens, besides the very objective of fellowship. Tigers Club International was an association of autonomous local Tigers clubs of different cities. Local tiger clubs were involved in community services like blood donation, traffic awareness, medical camps, peace rallies, sight conservation programs, disaster management activities etc. In spite of being a club of nature and having enough resources the local clubs faced various challenges. The main objective of this case study is to provide insights to the students regarding the challenges faced by Tigers Club such as retention of its members, converting passive members into active members and to make this organisation different and unique from other similar service of NGOs. The new program which the Club had launched for adolescent school children under the Tigers’ QUEST program had to face tough resistance from the stakeholders. However, the issues had not hampered it from being adjudged as the number one non-governmental organisation in community services in a survey wherein 38 NGOs had participated.