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Published by: International Institute for Management Development (IMD)
Originally published in: 2014
Version: 14.05.2014
Length: 12 pages
Data source: Field research

Abstract

This is part of the case series. The payment processing industry in Europe had operated in largely the same way for decades. A standard system of financial processing and clearing ensured a steady profit pool for most of the players. However, the payments system in Europe was facing threats on a series of fronts, including changing regulation that shifted power away from some incumbents, lower prices, new competitors, and more demanding customers. One of the region's large players, Swiss-based SIX Payment Services, needed to decide how to respond to these threats.
Location:
Industry:
Size:
4,000 employees
Other setting(s):
2014

About

Abstract

This is part of the case series. The payment processing industry in Europe had operated in largely the same way for decades. A standard system of financial processing and clearing ensured a steady profit pool for most of the players. However, the payments system in Europe was facing threats on a series of fronts, including changing regulation that shifted power away from some incumbents, lower prices, new competitors, and more demanding customers. One of the region's large players, Swiss-based SIX Payment Services, needed to decide how to respond to these threats.

Settings

Location:
Industry:
Size:
4,000 employees
Other setting(s):
2014

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