Product details

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Abstract

Dr Govindappa Venkataswamy (known as Dr V) retired at age 58 from a life in public health as an ophthalmologist in India. He then started, with his sister and brother in law, an 11 room clinic in southern India to treat poor patients who suffered cataracts and other eye diseases. Thirty years after these modest commencements, Aravind comprises a network of five regional hospitals that perform over 200,000 cataract operations per year, 70% of them without cost to the patient (Chang 2005.) Aravind is not funded through government grants, aid-agency donations or bank loans. Instead, the model Dr V chose was that of operational efficiency: extreme cost reductions that enable to support the organization on an average contribution of $40 from the third of its patients who can afford it. This obsession with efficiency has prompted some observers to liken this model to McDonald’s processes, an analogy happily adopted by Dr V (Bulletin of the World Health Organization 2001.)

Time period

The events covered by this case took place in 2007.

Geographical setting

Region:
Asia
Country:
India

About

Abstract

Dr Govindappa Venkataswamy (known as Dr V) retired at age 58 from a life in public health as an ophthalmologist in India. He then started, with his sister and brother in law, an 11 room clinic in southern India to treat poor patients who suffered cataracts and other eye diseases. Thirty years after these modest commencements, Aravind comprises a network of five regional hospitals that perform over 200,000 cataract operations per year, 70% of them without cost to the patient (Chang 2005.) Aravind is not funded through government grants, aid-agency donations or bank loans. Instead, the model Dr V chose was that of operational efficiency: extreme cost reductions that enable to support the organization on an average contribution of $40 from the third of its patients who can afford it. This obsession with efficiency has prompted some observers to liken this model to McDonald’s processes, an analogy happily adopted by Dr V (Bulletin of the World Health Organization 2001.)

Settings

Time period

The events covered by this case took place in 2007.

Geographical setting

Region:
Asia
Country:
India

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